Reference no: EM133158136

BSBPEF502 Develop and use emotional intelligence

Promote the Development of Emotional Intelligence in Others

Task 3.1 Developing Plans to Increase Emotional Intelligence in Others
ASSESSMENT INSTRUCTIONS
1. Locate the following templates provided within this assessment.
• Policies and Procedures Outline
Your assessor will use this as basis for the Observation Form in the next ask.
• Emotional Intelligence Plan
Use this template for creating a plan to develop emotional intelligence within your work team.
2. Access and review at least one of your organisation's policies and procedures for each of the following:
• Organising informal opportunities for others to express their thoughts and feelings in the workplace
• Organising tasks for assisting others to understand the effect of their personal behaviour and emotions on others in the workplace
For each identified policies and procedures, outline the following:
• Name of the relevant policy
• What is the relevant set of procedures

3. Create an Emotional Intelligence Plan. The template is separated into two sections. Instructions to complete each section are as follows:
• Informal Opportunities for Expressing Thoughts and Feelings in the Workplace
To complete this section, you must:
a. Identify at least two informal opportunities for each co-worker to express their thoughts and feelings when in the workplace
b. Do not write anything on the following sections. These will be completed in the next task:
• Actual Date of Implementation
• Actual Outcome
• Tasks to Assist in Understanding the Effect of Personal Behaviour and Emotions on Others in the Workplace
a. At least one task for assisting others to understand the effect of their personal behaviour on others in the workplace
b. At least one task for assisting others to understand the effect of their emotions on others in the workplace
Do not write anything on the following sections. These will be completed in the next task:
• Actual Date of Implementation
• Actual Outcome
4. Submit the following to your assessor:
• Completed Policies and Procedures Outline
• Partially completed Emotional Intelligence Plan

Task 3.2 Implementing Plans to Increase Emotional Intelligence in Others.

ASSESSMENT INSTRUCTIONS
1. Review the following:
• Your completed Policies and Procedures Outline from Task 3.1
Your assessor will use your outline as basis for the Observation Form. Provide your assessor with a copy of the completed Policies and Procedures Outline before facilitation and your partially completed Emotional Intelligence Plan
2. Locate the Observation Form provided within this assessment.
3. Arrange a time with your assessor to observe you in facilitating informal opportunities and tasks.
4. Facilitate each informal opportunity for others to express their thoughts and feelings in the workplace identified in your Emotional Intelligence Plan from Task 3.1.
For each opportunity, record the following on your Emotional Intelligence Plan:
• Actual date of implementation
• Actual outcome
5. Facilitate the following from the partially completed Emotional Intelligence Plan in Task 3.1:
• At least one task for assisting others to understand the effect of their personal behaviour on others in the workplace
• At least one task for assisting others to understand the effect of their emotions on others in the workplace
For each task, record the following on your Emotional Intelligence Plan:
• Actual date of implementation
• Actual outcome
6. Submit the completed Emotional Intelligence Plan to your trainer and assessor.