Developing a sustained competitive advantage

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1. How do the demands of the customer become a factor to a company developing a sustained competitive advantage?

2. Explain the concept of value to an aeronautical service or product and the importance to a value chain.

3. How can an operations manager make a company more profitable in a service environment?

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Reference no: EM13655431

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Developing a sustained competitive advantage : How do the demands of the customer become a factor to a company developing a sustained competitive advantage?
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