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Develop two customer relationship management programs

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Reference no: EM132350029

Question: Now that you have selected a product, target market, and explored the industry it's time to think about how you will communicate value to that market. For this piece of your project provide the following:

• Develop a value proposition, the value delivery system, and the touch points your customer will encounter.

• Develop two customer relationship management programs you might use. For example some firms use rewards programs as part of their customer relationship program.

Your assignment should be 3-4 pages, proofread for correct spelling, punctuation, and grammar. Be sure to cite your sources per APA formatting.

Reference no: EM132350029

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