Reference no: EM134010389
Assignment
Based on the below job description provide 3 probing questions for me to ask the interviewers about the organization and the job.
Purpose
Leads and supervises branches in the SME and Personal segment at the Zonal level and ensures that business strategies, plans, and initiatives are carried out or fulfilled in accordance with current internal standards, policies, and procedures.
Accountabilities
1. Lead and drive a customer-focused culture across the entire team.
2. Direct and manage the Branch Managers corresponding to the assigned Zone in promoting a culture of excellence in customer service, sales management activities, and sustainable and profitable business growth.
3. Provide guidance and support as needed, conducting coaching sessions, reviewing development plans, touch bases, and sales and service activities.
4. Develop tactical strategies to meet the goals of the assigned Zone and the Bank's General Objective, reviewing suggestions provided by different sources, considering the location, the business, clients and competitive intelligence. Get the instant assignment help.
5. Lead the activities defined for the fulfillment of the tactical strategy of the assigned Zone, clearly mentioning the functions, tasks and expectations.
6. Motivate and guide the efforts of the Branch Managers of the assigned Zone, resolve and guide specific situations and negotiation commitments between the Branch Managers of the Zone and other areas and/or segments of the Bank.
7. Establish and monitor network objectives, appropriately define onboarding standards for own and other accounts, negotiate plans, monitor results, identify, initiate, and direct tactical responses to negative trends.
8. Identify and facilitate the participation of Branch Managers and other stakeholders in the best interest of the business.
Education / Experience / Other Information
1. University degree and at least 5 years of work experience leading teams
2. Relevant experience as a Branch Manager leading multiple segments (individuals and SMEs) and/or Support Area Manager (good knowledge of financial planning concepts) with proven experience in effective team management.
3. English language proficiency (oral and written) preferred.
4. Proficiency in Microsoft Office tools.
5. Ability to interact with the highest levels of the organization
6. Ability to work in a team, be autonomous, and be goal-oriented.
7. Ability to work under pressure or in complex situations.
8. Persuasion and negotiation skills, and ability to anticipate events.
9. Proficiency in Microsoft Office tools.
10. User-level digital skills
11. Continuous learning and innovation
12. Excellence in execution
13. Networking, collaboration, and relationship building
14. Analytical Insight.