Develop culture that supports teamwork and diversity

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Reference no: EM133824566

Question

Scenario: Western Community Care Association Limited ('WCCA') is a community based not for profit organisation that is an approved provider for residential and community care under the Aged Care Act 1997, and a registered provider under the National Disability Insurance Scheme (NDIS) and an accredited operator with Transport for NSW. WCCA is committed to delivering the best possible care and services that support choice, improving the quality of life and wellbeing of our consumers. WCCA is located in Western Australia and Victoria. You have recently joined as a Community Service Manager role. As the Community Services Manager, your primary focus will be to lead and manage your team, including business and workforce planning and systems, to ensure effective service delivery and quality of care. This includes overseeing operations relating to standards of care, legislative requirements, staffing and business operations.

Workplace objectives:

• Provide world-class service to our clients

• Develop a culture that supports teamwork and diversity

• Continuously improve the service

• Meet compliance obligations at all times.

Reference no: EM133824566

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