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Develop a support and troubleshooting checklist

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Reference no: EM131542415

Develop a support and troubleshooting checklist based on five or more frequent operating system errors in Windows® and/or Mac®.

Provide activity in Excel®, or another program of your choosing.

Fill in Excel worksheet with content for each of the following five issues, at minimum:

  • Overview of the issue
  • Potential symptoms/causes
  • Steps to resolve the issue
  • Tools (built in to the OS or third party) that can be used to troubleshoot or diagnose the issue

Reference no: EM131542415

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