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Determining the new salary and compensation

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Reference no: EM132840358

In the last 3 months your company lost 5% of the customer service team to a competitor who opened a new head office 3 blocks away from your company's head office. During the exit interviews the employees who left to the competitor said that the key reason for leaving is the low compensation in your current company. The company decided to act to stop losing skilled workers to the competitor. You decided to start with looking into the compensation market data for the Senior Customer Service Representative position.

Research for how much the market in Canada is paying workers in the Senior Customer Service Representative. use the following website to find the how much the market in Canada is paying workers in the Senior Customer Service Representative position

https://www.payscale.com/research/CA/Country=Canada/Salary

Provide a brief report summarizing you're the conclusion. Consider the following points:

a. What will be the new salary and compensation (Bonus, commission, etc.....) for the Senior Customer Service Representative based on your research?

b. Why do you think that this new compensation package will work

Reference no: EM132840358

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