Determining the main point of a communication

Assignment Help Other Subject

Reference no: EM133195371

1. ______ listeners listen for the main ideas in communication whereas ______ listeners listen to the way communication is spoken.

a. Inclusive / stylistic

b. Leisure / stylistic

c. Empathic / technical

d. Nonconforming / stylistic

2. Ms. Smith often misses the main point of a communication because she is interested in only the facts and main detail. She is a(an) _____ listener

a. nonconforming

b. empathic

c. technical

d. stylistic

3. ____ listeners attend to information that is consistent with their way of thinking

a. Technical

b. Stylistic

c. Nonconforming

d. Empathic

4. If you made an oral presentation to your class on styles of listening, who would most likely remember the number of listening styles?

a. Leisure listeners

b. Inclusive listeners

c. Stylistic listeners

d. Technical listeners

5. Which of the following is NOT a criteria for being a group?

a. Multiple members

b. Common goals

c. Group rewards

d. Identification

6. When something affects one member of the group, it affects all members. This is known as ______ and is a criterion for being considered a group.

a. affiliation

b. corresponding effects

c. identification

d. group status

7. Every Friday, a group of bank employees wear matching tee-shirts with the logo of their bank's baseball team. This best demonstrates the needs for:

a. physical proximity

b. identification

c. support

d. affiliation

8. ______ refers to the extent to which group members like and trust one another.

a. Group cohesiveness

b. Group homogeneity

c. Stability of membership

d. Group status

9. According to your text, if you are interested in improving group performance, what should the group's composition be in terms of the homogeneity of its members?

a. Homogeneous

b. Heterogeneous

c. Slightly heterogeneous

d. Homogeneity doesn't matter

10. A group comprised of 12 members will generally be _____ cohesive and have ____ morale than one comprised of five members.

a. more / higher

b. less / higher

c. more / lower

d. less / lower

11. Julie provides information to Jeff who provides information to Juan who provides information to Julie. This is an example of which type of communication network?

a. Circle

b. Chain

c. Centralized

d. Open

12. Lilly is working on a group project with three other students. The project is going great so Lilly decides to reduce her effort. The theory that best explains her social loafing is:

a. free-rider

b. individual dominance

c. distraction

d. sucker-effect

13. A situation in which a group becomes so cohesive and like-minded that it makes poor decisions by ignoring information relevant to the decision-making process is:

a. individual dominance

b. social loafing

c. groupthink

d. the devil's advocate approach

14. Which of the following is true about brainstorming?

a. Interacting groups are best at creating ideas

b. Nominal groups are best at creating idea

c. Interacting and nominal groups are equally creative

d. Groups will be less creative than a single individual due to social loafing

15. Which of the following is NOT a factor that determines whether a collection of employees is a team rather than just a "group?"

a. Interdependence

b. Equal power among members

c. Increased social distance

d. Use of collaboration to manage conflict

16. ______ teams consist of representatives from various departments within an organization.

a. Self-directed work

b. Customer-service

c. Parallel

d. Homogeneous

17. Many teams are formed to solve problems but are not given sufficient authority to conduct their business. This is a problem involving:

a. the norming stage

b. lack of empowerment

c. the definition of a team

d. lack of skill

18. Which source of conflict results when geographical boundaries or lines of authority are unclear?

a. Competition of resources

b. Task interdependence

c. Jurisdictional ambiguity

d. Communication barriers

19. A person who manages conflict by ignoring it is using a(n) _____ style whereas someone who always gives in to others and risks hurting himself uses a(n) ____ style for handling conflict.

a. accommodating / avoiding

b. avoiding / collaborative

c. avoiding / accommodating

d. avoiding / compromising

20. People who use a(n) _______ conflict managing style, handle conflict in a win-lose manner and do what it takes to win with no regard for other people.

a. forcing

b. accommodating

c. avoiding

d. collaborative

Short Answer

1. You are an employer who is meeting with each of his employees to tell him that he getting a considerable raise. Assuming you have communicated enough with your employees to identify their probable listening style (or you give them a listening style assessment), how would you discuss this matter with each employee? (Note: Include what you will say and then describe any nonverbal cues and paralanguage that you might use.)

Doc (technical)

Happy (inclusive)

Dopey (leisure)

Sneezy (stylistic)

Bashful (empathic)

Grumpy (nonconforming)

2. How do you anticipate that each employee will respond?

Doc (technical)

Happy (inclusive)

Dopey (leisure)

Sneezy (stylistic)

Bashful (empathic)

Grumpy (nonconforming)

Reference no: EM133195371

Questions Cloud

Investigate family-religion from sociological perspective : University of Phoenix This week, our focus shifts to social institutions and the role they play in shaping our lives and society.

Describe the contents of medical records : Describe the contents of medical records. Explain what can happen if a state fails to comply with the Patient Protection and Affordable Care Act of 2010 (PPACA)

Does the clause making the policy effective : Does the clause making the policy effective only after a medical examination violate public policy? Explain and What other basis for a lawsuit might Maria

Demonstrated operational excellence : Northwestern Polytechnic University-Note how they are a differentiator in the market. Explain what actions the company took to achieve operational excellence.

Determining the main point of a communication : 1. ______ listeners listen for the main ideas in communication whereas ______ listeners listen to the way communication is spoken.

Identify ways in which human activities affect environment : prepare a report regarding carbon emissions from homes, and investigate the ways in which human activities affect the environment

How did the end of wwi affect the us economy : What were the major differences between the 1920s and the 1930s? How did the end of WWI affect the U.S. economy? Grossmont College.

Why are sole proprietorships attractive to business persons : Why are sole proprietorships attractive to business persons - Business law discussion question and need support

Strategic alignment : CIS499-Strayer Univeristy-Evaluate the approaches by company executives to align an organization for future growth and success.

User Account

All Pages