Reference no: EM133840939
Homework: Case Study of Michael and Tifania
Competencies Measured
By successfully completing this homework, you will demonstrate your proficiency in the following course competencies:
I. Competency I: Explain how ethical theories and principles influence health care organizational management practice.
1. Identify the person who should be the decision-maker and any internal and external stakeholders
2. Identify and explore several possible options.
II. Competency II: Describe how external forces and internal organizational factors influence ethical health care management practices.
1. Define the problem. Determine whether the decision involves an ethical conflict.
III. Competency III: Examine the role personal moral integrity plays in ethical leadership practice.
1. Identify the ethical principles and the non-moral concerns of the situation or problem.
IV. Competency IV: Communicate ideas effectively.
1. Convey purpose, in an appropriate tone and style, incorporating supporting evidence and adhering to organizational, professional, and scholarly writing standards.
Write a 4 to 6 pages strategic change management plan that describes how organizational culture affects healthcare management practices and the types of ethical challenges that can come with organizational change.
Introduction
It can be said that one of the most profound organizational influence challenges for healthcare managers is that of balancing stewardship and fiscal responsibility. Conflicts of interest, billing practices, fraud, and abuse are just some examples of ethical issues related to the organizational influence of finance. The concept of justice plays a central role in ethical finance decision-making and management. As leaders attempt to balance market justice and patient justice-related priorities, they must still consider and protect the justice of their staff and community in the process.
It is also important to understand the value of using formal ethical decision-making processes for managing ethical issues within the healthcare organization, and how these processes differ from business processes in other industries. By developing an ethically focused mindset, adopting a personal moral stance, and choosing a personal ethical philosophy, you are establishing a strong foundation on which to build formal decision-making processes and steps. Common errors, or decision traps, often occur in decision-making processes and impede success. You must be able to identify and reflect on various decision traps in order to support the development of your own ethical decision-making skills and awareness.
Of course, it is equally important to have a strong, ethically oriented organizational culture to support leader success in meeting these challenges with integrity. The healthcare manager plays an integral role in implementing policies and procedures, as well as modeling an ethical mindset and behavior.
Preparation
For this homework, you will evaluate a case study based on a hypothetical scenario involving healthcare management, patient care, and end-of-life considerations. You will utilize a formal decision-making process to evaluate this scenario based on the concepts and principles you have studied in this course and perhaps your own personal and career experiences.
Read the Case Study Scenario to complete this homework.
Scenario & Challenges
Jenny Baluyot, the healthcare administrator at Brookside Hospital, is faced with a serious managerial challenge in the Case Study Scenario:
A. Ms. Baluyot must initially use excellent communication, investigative, critical thinking, and decision-making skills to immediately assess and deal with the situation she is facing in her office when she arrives.
B. She will then need to investigate and evaluate the validity of the claims related to medical procedures performed and ethical behavior of staff to appropriately address them with the family and within her facility.
C. Finally, as an ethically minded manager and individual, Ms. Baluyot must be sure that Brookside Hospital provides Michael and his family the discharge and end-of-life support they require.
Imagine yourself in Ms. Baluyot's position, and work through the process outlined below.
Steps
For your evaluation of this case study, use tools and knowledge gained in your studies to gather and evaluate relevant facts, and recommend actions for Ms. Baluyot to take to address the situation in an ethical manner.
A. Clearly define the problem. Determine whether the decision involves an ethical conflict.
B. Identify the person who should be the decision-maker and any internal and external stakeholders
C. Identify and list the ethical principles and the non-moral concerns of the situation or problem.
D. Identify and explore several possible options.