Determine factors that enhance or inhibit group productivity

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Reference no: EM131671459

Discussion: Research Project

Identify a generic organization (e.g., manufacturing plant, hospital, educational institution). You will use this same organization in your Final Project. Assume that you are part of a research team examining work groups in the organization to determine factors that enhance or inhibit group productivity. Identify what factors you would examine in your research and provide a rationale for your choice.

Information call center forfinancial group is my choice of organization. First, good communication between research areas are a key component to this type of industry. You must be able to communicate to each financial branch any changes in procedure or monetary amounts in the event a customer has a problem and calls the call center for clarification. As an outside observer, I would first research the different levels of workers working from top levels to the representatives in the call center. Next, I would determine how the information is accessed by each level and important information passed from one unit to the other. When working in a financial call center you are giving out information to people that pertains to their financial wellbeing therefore the information must be correct so how you received that information is important. In this type of setting everyone in the call center has a job, but you work as a team to insure the correct information is provided to the consumer. "In fast-growing companies, applicants may be hired in cohorts and trained in those cohorts" (Losh, 2011).Furthermore, during this time new employees can get acclimated to their position & how their job is linked and related to others.

Reference no: EM131671459

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Reviews

len1671459

10/7/2017 5:21:43 AM

Recommendations to resolve each problem Suggestions, based on your knowledge of group dynamics, for a company-wide training program on best practices for group productivity Conclusion/Summary Writing the Final Paper The Final Paper: Must be eight to ten double-spaced pages in length, and formatted according to APA style as outlined in the Ashford Writing Center. Must include a title page with the following: Title of paper Student’s name Course name and number Instructor’s name Date submitted Must begin with an introductory paragraph that has a succinct thesis statement. Must address the topic of the paper with critical thought. Must end with a conclusion that reaffirms your thesis. Must document all sources in APA style, as outlined in the Ashford Writing Center. Must include a separate reference page, formatted according to APA style as outlined in the Ashford Writing Center. Must use at least six scholarly sources.

len1671459

10/7/2017 5:21:35 AM

Final Paper In Week One, you will choose a generic organization (manufacturing plant, hospital, etc.). Assume that you are a hired consultant for this organization. You have been asked by the president of the organization to prepare a background paper on the results of your research and to make recommendations to improve group productivity in the organization. Your research has identified the following problems: Role conflicts within groups Communication problems among group members Lack of cohesiveness in groups with diverse members Excessive intergroup conflict In an eight- to ten-page paper, include the following: Introduction - clear explanation of the type of organization Explanation of how each problem could impact a group’s productivity (use examples to illustrate points)

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