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Develop a basic customer service training manual for a service organisation of your choice. The organisation should be in the tourism, hospitality, retail, personal services and sport or recreation industry.
The training manual can be presented by the method of your choice-written, computerised, PowerPoint, DVD video.
The customer service information that needs to be covered in the training manual includes but is not limited to:
We are in a global economy and discuss the cultural factors you should consider when developing a decision implementation plan?
Building support for develop the global leadership team - How will you engage others to support the development of that top talent?
If Fitter installs an ERP system, how could they reorganize their sales division to be more efficient? Be specific about how you would rearrange divisions, or consolidate them.
Suppose the daily demand function for pizza in Regina is Qd= 1,525 -5P. The variable cost of making Qpizzas per day isC(Q) = 3Q+ 0.01Q2, there is a $100 fixed cost (which is avoidable in the long run), and the marginal cost is MC= 3 + 0.02Q. There..
Describe the differences between productivity and its subcomponents (total measure productivity, partial measure productivity, and multifactor measure productivity) related to production and operations management success.
push and pull productionpush production is essentially the same as following a produce to stock strategy while pull
managing risks in subcontractingthere is a puzzle in regard to risk. what is managements responsibility regarding risk?
Describe the target market
Millions Of workers have lost their jobs due to downsizing. At the same time, many organizations are complaining that they cannot find qualified people to fill vacancies.
Visit the link above to find your state's unemployment rate. Then visit This Week in Business News to find the Inflation Claculator. Do the little Inflation Calculator exercise that has have been set up.
The Objective of the Unit 5 IP Assignment will involve the following the Course Outcomes and Grading Criteria with their respective percentages for the Grading Rubric. Describe how this ESO plan transfers wealth from stockholders to employees.
What are the pros and cons of using different types of database management system (relational, object, and object-relational)? Why do you think object database never took off? What do you think is the future of relational database, object database, a..
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