Describing the importance and scope of skilled

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Reference no: EM132702010

Research and develop a list of at least 12 different customer service complaints which have been received by a front office. How do I make a spreadsheet or a table in a word processing program, like MS Word or a Google Doc, to categorize the complaints into similar groupings, list them by type, quantify how many occurred, date them and itemize how each was resolved? Conclude by describing the importance and scope of skilled, friendly customer service in the hospitality industry. How can I get this information if it is not made public?

Reference no: EM132702010

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