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Zero sum competition is based on the concept of a winner and a loser in a business relationship. The cost shifting that Porter describes is an example of zero sum competition. For example – managed care gets paid for covered lives and reduces the amount that it pays physicians. Managed care is the winner (presumably having larger profits because its costs are less since it reduced what it pays the physician), the physician is the loser because the payment per patient visit is less, and the patient is also the loser since the physician must increase the volume of patients seen to maintain his/her income. Positive sum competition is based upon the concept that all parties in a business relationship feel like they are “winners.” The seller is a winner because they are getting paid; the buyer is a winner because they feel/perceive that what they are getting is of value to them, whether it’s a high quality car or high quality health care services. A key component of Porter’s thesis is that zero sum competition does not foster quality care, which is what patients value the most. Porter also related value, quality and price and if you think about it, it makes sense. When consumer believe that the quality is high caliber, they are usually willing to pay a higher price because the want the value. Consider the episodic shopper at Nordstrom’s. The episodic buyer is facing an event (wedding) where they need a higher quality garment, and are willing to pay a higher price to get that value. Porter then brings in the question of strategy – should an organization completely broadly (all segments of the market) or narrowly (select segments of the market), or somewhere in between. These are the key underlying concepts that Porter builds his argument for value based competition. Porter also builds an argument around value and quality that leads to lower health care costs. Based upon your readings, how does Value Based competition help an individual health care provider (i.e.: hospital, physician group practice, etc) create a competitive advantage advantage. This means using our definition of strategy – providing a service that is different from our competitors that brings value to our customers/patients. It also requires you to use all aspects of the material from the text book.
What are the general wage concerns that management and employee representatives bring to the negotiating table? Why have profit-sharing plans replaced COLAs in some recently negotiated agreements? Why have unions and employers negotiated more wage co..
Explain the differences between an Employer's Title VII obligations for the protected class of "religion" as compared with all of the other protected classes under Title VII.
Why are serious reportable events (SREs) important, and how is government involved (or not involved) in SRE prevention?
Briefly describe the selected negotiation. Examine the issues versus the interests of the parties involved. Determine how this difference affected the negotiation.
Identify the overall Quality Management Process (TQM, ISO 9000, Six Sigma) the company will use, and explain the rationale for such change and explain the process, outline the specific tools and techniques the company will use for quality managemen..
At XYZ Company, a custom manufacturer of printed circuit boards, the finished boards are subjected to a final inspection prior to shipment to its customers.
In a 1-2 pages develop a list of topics that no-purchasing personnel should be allowed to talk about with their counterparts at suppliers. Then, develop a list that only purchasing-personnel should be allowed to talk about with suppliers.
In this first discussion, you will choose a country, other than the USA or Turkey, that you would like to focus on for your final project, and work on the following critical elements: Rationale, Location, and Country Composition. What opportunities d..
he Internet has discouraged many firms and consumers from engaging in direct distribution. Sponsorships of sports or cultural events may be good advertising, but they do little to enhance relationship marketing. The goal of a trade promotion is to ge..
A manufacturing process consists of three sequential operations. At maximum capacity, operation A can output 120 units per hour, Operation B can output 135 units per hour, and Operation C can output 130 units per hour. There is one worker assigned to..
In the battle for dominance of the e-book reader market, Amazon with kindle 2 was ahead of Sony with its Reader Digital Book. Kindle 2 had the biggest number of recent titles available, but thanks to a deal with Google, sony had a huge number of out-..
Discuss some of the problems that companies are likely to face when both contingent workers and core employees work in the same location. Does it matter whether contingent workers and core employees are performing the same job?
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