Describe the weighted average method of evaluation

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Reference no: EM132285176

1. Project Evaluation.

Describe the weighted average method of evaluation. How do you use it? How are the weights determined?

A university is evaluating whether to continue using their current CRM (Customer Relationship Management) software:

PowerCRM - The current system is slow, had two weeks worth of outages last year and frustrates the marketing department because it isn’t flexible.

The competitor is SailsForce, a CRM platform developed by a company whose founder also loves ships. It is known for being reliable and flexible. Schools using it report average recruitment of 5 additional students per year.

Using the above facts, choose 5 evaluation criteria, weigh the criteria and score the companies. The evaluation criteria should be pertinent to the question; use your imagination to score the companies (Hint: you can use the template) Explain your choices for criteria selection and weighting.

2. Total Cost of Ownership

What is meant by Total Cost of Ownership? How is it calculated? What is included? How is it used in project evaluation?

Consider the options from Question 1 Project Evaluation:

SailsForce has an upfront cost to implement $25,000. The annual licensing fee is $600 per user, and there are 75 employees in admissions who need a license.

PowerCRM is already implemented and has a licensing cost of $40,000 per year. The average full-time student, after discount, pays $20,000 per year.

Compare the 5-year total cost of ownership.

Based on the TCO and Weighted average, which would you recommend and why?

Reference no: EM132285176

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