Describe the strategy of a professional service

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Many professional service providers in Hong Kong, such as accountants, lawyers, financial planners and business consultants, are now struggling because of the pandemic and economic downturn. However, a few are thriving.

1) Describe the strategy of a professional service provider that has been successful in these tough times by applying concepts, principles and models/frameworks from our course.

2) Specify and brief justify a balanced scorecard of key performance indicators that the successful professional services provider should use to evaluate the future success of its strategy. Specify how and how often each KPI should be measured.

3) Evaluate the current attractiveness and future prospects in Hong Kong of the overall industry in which the successful professional service provider competes.

Reference no: EM132921503

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