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1. You are a business consultant specializing in handling consumer complaints. Suggest some guidelines that hotel employees should follow when responding to consumer complaints.
2. Define consumer refuse. List the disposal alternatives available to consumers. Which alternative do you use most often?
3. Define evaluative criteria and determinant criteria. Identify the determinant criteria you used for a recent purchase.
4. Describe the three major decision-making perspectives. Describe a purchase decision you or your family made that illustrates a combination of these perspectives.
5. Name and describe the four types of shopping activities. Give an example of each based on your personal shopping experience.
6. Describe the six generational microcultures in the United States.
Explain Revenue Cycle - Accounting Information Systems and analyze how the given fundamental processes will support revenue-generating activities for your company
Describe why the Internet has become the media where most e-commerce takes place and Telecommunications plays a vital role in nearly all modern organizations.
Explain legal and regulatory and ethical issues
Explain Environmental Policy and Discuss the relationship between the Interstate Commerece Clause and environmental law
Examples of challenges in integrating e-business and technology management within functional management roles?
Explain Perform a STEEP analysis to understand the general environment facing Blockbuster
Explain Site Stickiness and What can be done by small businesses new to the Web to increase site stickiness
Explain Marketing: 4 P's On and Offline This solution discusses the methods that the 4 P's of marketing differ in an online environment as compared to a brick-and-mortar location. Specific instance are included in the discussion.
Explain The solution to Microsoft antitrust trial and industry structure is often measured by computing the Four-Firm Concentration Ratio
Explain Market Segmentation and the Marketing Concept and If you could give an example or two with references would be greatly appreciated
Explain e-business ethical problems
Explain Benefits of an Open Environment and describe What are the benefits of using an open environment
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