Describe the role of empathy in providing service quality

Reference no: EM13194632

Describe the role of empathy in providing service quality. Why is empathy important for meeting or exceeding customer expectations? Please answer in 80 words or less.

Reference no: EM13194632

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Describe the role of empathy in providing service quality : Describe the role of empathy in providing service quality. Why is empathy important for meeting or exceeding customer expectations?

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