Describe the formal and informal characteristics of training

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Reference no: EM131836634

Purpose

In this paper, you will consider a past learning experience, and examine how it related to your job performance and to broader organizational goals. If you have not had an organizational training experience, you can examine a case from the textbook, as indicated below.

Complete only one of the two options below.

How to Proceed

Option 1: Consider a past learning experience:

1. Reflect upon a previous workplace or organizational teaming experience, such as customer service training, safety training, computer software training supervisory skills, or leadership development.

2. Write a paper of 500-750 words (2-3 double spaced pages), and address the following:
a. Briefly describe the training and its purpose.
b. Explain how this training fulfilled a broader organizational goal(s).
c. Describe the formal and/or informal characteristics of the training.
d. Write a SMART goal that would be suitable for the training.

3. Format your paper as described below, and submit to the Assignment: Training, Development, and the learning Organization Paper dropbox.

Verified Expert

As an executive manager of Sainsbury, the learner has reflected his personal views regarding customer service training. The learner has discussed about his drawbacks as an executive manager and how this training session has helped the learner to overcome error towards interaction with clients. This entire training program has proven to be fruitful in giving the positive terms to lead the team successfully in Sainsbury.

Reference no: EM131836634

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