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Describe the aim planning process for routine message

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Reference no: EM131015829

A .Describe the AIM planning process for routine message

B. Identify the preferable message structures for various types of routine messages.

Making claims

Think about a product or service you have purchased in past that did not work properly. Write a claim to the company about it.

Explain why your claim is justified and suggest action. Focus on achieving an assertive but friendly tone.

Reference no: EM131015829

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