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1. You are currently a sales manager employed by a company that sells long-term care insurance. Tomorrow you will meet with five new sales trainees. Your major goal is to explain why it is important to service the sale. What important points will you cover?
2. List and describe three current developments in customer service.
3. Define upselling and explain how it can add value.
4. Describe the steps for partnering with an unhappy customer.
Tuttle's "Bound to Explode" discusses the causes, events, and aftermath of the infamous 1967 Newark race riots.
Control charts are useful in stabilizing a process because they help identify any "special causes" that may be acting on a process. Before a process can be improved, the process must be stable (special cause variation must be eliminated; only common ..
Woofer Pet Food produces a low-calorie dog food for overweight dogs. This product is made from beef products and grain. Each pound of beef costs $0.80, and each pound of grain costs $0.50. A pound of the dog food must contain at least 10 units of Vit..
How could an organization measure the effectiveness of their pay-for-performance plans?
Can all nonpro?t programs and services be evaluated? Think of some types of nonpro?t programs or services that might be very difficult or impossible nonprofits to evaluate. What accounts for the difficulties? How might evaluation design be used to ad..
Discuss the difference in "cost analysis" vs. "price analysis." Provide an actual or theoretical example of why it is important to know the difference between the two.
What do you understand with these concepts and why are they important for marketers? How do these concepts influence each other?
Analyze the types of health care businesses in your community, including hospitals nursing homes, physicians, dentists, and home health.
Product Apple WatchPricing strategy. Referring to the various pricing strategies outlined in the week's readings, which one does your product or service currently use. Would you recommend any changes for your new target market? If so, how would you c..
Allow PayPal users to use instant bank transfer frequently. Develop a system similar like the present one with some innovations, flexibility, and customization for an easier instant bank transfer process. Select three of the technical factors and exp..
Guests keep bicycles for four days on average, with a standard deviation of two days. How many guests are waiting for a bicycle on average?
Minimizing Risk of Loss during Transportation of Goods
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