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List and describe briefly the elements of Service Design. Consider a service industry and create a short service blueprint, a series of events that has at least 5 steps. Then describe each step with a short paragraph under each step.
Explain why do most people resist technology in your experience. Explain how could we manage resistance to change relative to technology.
Identify how changes in the external environment may affect the OM strategy for a company. For example, what impact are the following factors likely to have on OM strategy
Explain why measurement for quality control is important. How does measurement impact the business? For instance, how is measurement conducted and managed within the organization
What improvement initiatives are currently being implemented for Toyota since the recalls? What is Toyota's current marketing strategy?
Champ Sports Corporation buys the assets of Delta Athletic Corporation. Champ continues Delta's business and retains the same personnel. Is Champ liable for Delta's debts?
What are some obstacles to creating a flexible workforce? What are the benefits?
In Nerumbia, all businesses are owned by the state. The Nerumbian government plans production, fixes commodity price, and also gives directions on investments to ensure they benefit the nation as a whole and not only a few individuals. Nerumbia has a..
Compute the MSE and MAD for each forecast. Does either forecast seem superior? Explain Compute MAPE for each forecast.
Your organization has identified an increase in injuries to workers who use the new plant. You are responsible for training in the area where the injuries occur. Your rate (for the exercise) is $360 per day. A training needs analysis concludes a trai..
Describe how IT logistics technology is currently used in your organization, and how its use can it be improved or expanded. In what ways has the logistics technology added value to your organization? Quantify this value in terms of tangible and inta..
HEC's product (hydrogen fueled engine) under development took 160 hours for the production of its 2nd unit and 128 hours for its 4th unit. What is the learning curve. How much time did the first unit take. How much time would the production of the 1..
Suppose you have been asked to determine the return on net worth for Great Northwest Canoe and Kayak. What is the return on assets for Great Northwest Canoe and Kayak?
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