Definitions critical to collecting data on process

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Reference no: EM132133556

1. Why are operational definitions critical to collecting data on a process? Using a process familiar to you, give an example of one or more operational definitions for a process you would be interested to study for improvement.

2. Using the web or any other valid source, find an example of the use of a “spaghetti diagram” in depicting potential improvements in a process. Explain what the application was and what improvements were highlighted using this mapping method. Include the source and its URL here as well as a copy of the image.

Reference no: EM132133556

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