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1. Define the term digital marketing. In your description be sure to include, and briefly describe each of the important components that comprise digital marketing.
2. What are five characteristics/customer service variables stated in "customer Service Skills for Success (6th Edition)" by Lucas, Robert and what do they mean?
What factors contributes to high compensation packages? What are the personal and organizational implications of your decision?
How can service gap analysis be used to define competitive advantage and drive the process design for the organization? Give some examples of how service gap analysis and service process design have been used.
The area of a healing skin wound changes at a rate given.- where t is time in days and A(1) = 5 square centimeters. What will be the area of the wound in 5 days?
What is the total 3-day cost of this optimal configuration?
Extend your analysis of the ATM machine queuing system (from the problem above) as follows: The original problem had an arrival on average "one every other minute", i.e. on average 120 seconds apart. Evaluate the system characteristics for the follow..
Determine impact that will be seen in ones purchase of favorite products from company that has been accused of being weak in its social responsibility efforts.
Does a customers name need to be used to demonstrate recognition? What are powerful forms of customer recognition other than just their name? What works for you and how are you going to train your employees (customers),
What types of distribution and logistics challenges do firms face in the process of going international.
Once the organization understands its customer and its market, it can now move on to planning, developing, and implementing a CRM solution. What would some of your objectives for a CRM solution be?
You are working a part-time job at an ice cream restaurant while attending college. This job provides you with an opportunity to observe your coworkers, Bert and Ernie. Explain the job values you see demonstrated by Bert and Ernie, being sure to defi..
Janet K. had suffered from epilepsy since she was an infant. Her condition was well controlled as she entered adulthood, and she was able to complete a nursing program in good health. She particularly enjoyed working as a scrub nurse in the operating..
A orally offered to sell B 100 premium-grade blue ink ballpoint pens, but neglected to state the price. B accepted via letter. A received the acceptance letter, but immediately thereafter, A tried to get out of the deal. Assume that A and B are both ..
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