Define the maximum capacity for the front desk of a hotel

Assignment Help Operation Management

Reference no: EM13896351

1. How would you define the maximum capacity for the front desk of a hotel? What is meant by the effective capacity? Define the difference in these two terms relative to the number of customers that can be checked into the hotel in a given period.

2. Which would require a larger amount of excess capacity, a hospital emergency room or a doctor's office? Why?

3. Discuss the challenges that an operations manager can expect to encounter when applying the principles of process performance to the upstream (supply-based) section of a supply chain.

4. Which of the five activity categories is represented by each of the following actions?

• A person taking an order from you at a restaurant.

• A conveyor belt carrying your order to you at a store.

• Work waiting at a workstation.

• Parts in a bin that an operator is working on.

• The safe at your bank.

• A person setting up a workstation to process parts.

• The advisor at your college checking your transcripts over to make sure that you have enough credits to graduate.

Reference no: EM13896351

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