Define organisational culture

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Question 1 What is the business level strategic plan? Briefly describe how Porter's Five Forces can be used to analyse the competitive environment and formulate business level strategy.

Question 2 Define organisational culture and describe what we use to identify it. How is it relevant to organisational effectiveness?

Question 3 Outline the Job Characteristics Model and use it to compare and contrast Job Rotation, Job Enlargement and Job Enrichment.

Scenario 1: Just suppose that you have been fortunate enough to get in on the ground floor of a rapidly growing food-service business that intends to start franchising its operations next year. The public has been very positively responsive to the organizations product and format.

A. Describe the characteristics of organic and mechanistic organizational structures.

B. Outline the contingency factors for determining structure? Would you recommend an organic or mechanistic structure for the business and why?

C. What form of departmentalisation would you recommend? Why?

Scenario 2:

Just suppose that you are the sales manager of a team of 5 sales people in a computer hardware company. You have two new sales people, Mary and John, join your team. Mary transferred into your team from a team in another branch. She has been a successful sale person for ten years and she is very highly motivated. John is new to sales having just completed his sales training. He has the skills to do the job but lacks confidence.

A. What is the contingency approach to leadership?

B. Describe the Situational Leadership Model.

C. Apply this theory to select the appropriate leadership styles to lead Mary and John.

Reference no: EM133948630

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