Define key customer requirements for a pen

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Reference no: EM131952491

Question: 1. Flowchart the design and production processes for writing a book such as Managing Quality: Integrating the Supply Chain. Use the standard process for designing products in the chapter.

2. Define key customer requirements for a pen. Next, define key technical requirements for the pen. Create a matrix showing the relationships between technical and customer requirements using the QFD format.

Reference no: EM131952491

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