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100 words minimum each and reference in APA format if applicable
1. List and briefly describe the 4 P's of marketing, relating them to customer service.
2. Apply the concept of brand management
3. Define and apply the concept of brand image to an organization.
4. Define and apply the four steps of the marketing process.
5. Contrast the expectations of quality customer service as a marketing tool.
6. Think of a service organization that uses social media. Discuss whether this organization successfully reaches its customers through social media. Have they had any missteps? What could they do better?
7. Identify and describe some implications of social media on customer relationship management and the hospitality industry.
8. Access value-in-use information by integrating social platforms into service offerings.
You are interested in predicting whether a person will purchase a new Chrysler from the Bob Caldwell dealership in the next month. Someone suggests the following phrasing for the intention measure: “how likely is it that you will buy a new automobile..
What is the difference between data and information? Why is the distinction important?
Each of the following is a reason to implement electronic voting except
In September at its initial meeting of the academic year, the Student Council at a university decided to organize a project to raise funds to help upgrade the paediatric intensive care unit at the local hospital. Do we have a goal for how much money ..
Discuss the primary evidence that you think: would satisfy (1) the learners, (2) the facilitator, and (3) the agency financially underwriting the program.
Write a paragraph describing a hypothetical project scenario and then provide an example of a change for each of the following categories:
Does Capital BlueCross Company use training needs analysis to identify performance gaps or the need for new skills to support strategies and initatives?
A manager of an inventory system believes that inventory models are important decision making aids. While often using an EOQ policy, the manager has never considered a back-order model because of the assumption that back-orders were “bad” and should ..
Lowering the cost of tuition is an important alternative to making tuition free because it will help lower student debt,
There are different types of total quality management (TQM) tools that can be used in quality management. These tools are useful in analyzing data and determining the methods of improving the quality process for an organization.
Why is it important to understand how many sources a social service gets its funding from?
Elucidate how you waiting line analysis could be used to develop a ticket agent staffing plan which would enable company to provide different levels of staffing for ticket reservation system at different times during day.
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