Decrease in workflow effectiveness and convenience

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“First they demanded I use this clunky old slow laptop and made it clear that I could not use my new, fast as can be, personal computer. Now I’m told I can only access the customer data files by physically plugging directly into our office network. No Wi-Fi or cell-enabled Internet access is allowed when a computer is plugged into our customer-data network. Kiss goodbye the good-old days of working from home when the weather is bad. I now expect to see contractors erecting a totally electromagnetic-proof SCIF similar to those used by ‘black’ programs of the military. I know we have some sensitive client data here, but we’re a title company, for heavens sake. Every time some news story talks about hacking, the old man goes a little further off the deep end making it harder and harder for us to do our jobs.” What is the scope of security and privacy concerns commercial firms might have, and what tactics might a firm employ to address them. Is it truly the case that improvements in security and privacy always mean a decrease in workflow effectiveness and convenience? Support your answer with concrete examples and references.

Reference no: EM132195831

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