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Managers are required to make many tough decisions over the course of a work day. One of the tough decisions a manager may be faced with is the decision to drop an existing customer from their portfolio.
Some companies refuse to drop customers (including non-profitable customers) in the hopes that these unprofitable customers will become profitable in the future. Other companies do not want unprofitable customers impacting their bottom line year after year and choose to drop them.
In your opinion, when should unprofitable customers be dropped (if at all)? Provide personal examples or research to help support your arguments.
The different tools for Total Quality Management (TQM) that are used in manufacturing and service improvement initiatives are: check sheets, scatter diagrams, cause-and-effect diagrams, pareto charts, flow charts, histograms, and statistical process ..
Widgets R US experience communication issues which prevented decisions from being made. It is clear that Widgets R US is a functional organization because it indicated that lots of information gets kicked upstairs and no one seems to know what is hap..
Provide a brief overview of the job evaluation process, including the importance of compensable factors. Detail the compensable factors of a position you are familiar with and their impact on that position’s salary.
"Designing the Job" According to your textbook Nelson and Quick, (2015) Results Only Work Environment (ROWE) allows employees to work completely flexible schedules based on their ability to meet measurable goals. Employees are allowed to come and ..
You have recently been hired as a project manager by the CEO of the ABC Firm, a large manufacturing firm (just one division of the XYZ Conglomerate Corporation).
Discuss ISO 14000 and ISO 14001 and briefly describe what companies must do to achieve this rating. Your response should be at least 200 words in length. All sources used, including the textbook, must be referenced; paraphrased and quoted material mu..
Myron, who did not have medical insurance, was brought to the emergency room unconscious. The ER physicians determined that he needed a pacemaker surgically implanted in order to save his life. Does the Statute of Frauds bar enforcement? Is there an ..
Ben, an accountant in Los Angeles, interviewed with Matt, a CPA in San Francisco. At the end of his interview, Matt, the Personnel Manager, told Ben: "I look forward to working with you. Ben wants to recover the cost of moving expenses from Matt. Und..
a radio manufacturer uses 60000 knobs per year for its popular car stereo series. the firm makes its own knobs which it
Discuss how OSHA's Field Operations Manual could be used by an organization's management to improve the management of its safety and health program.
Charles Lackey operates a bakery in Idaho Falls, Idaho. Because of the size of the store, no new ovens can be added. At a staff meeting, one employee suggested ways to load the ovens differently so that more loaves of bread can be baked at one time. ..
For each of the following network diagrams, determine both the critical path and the expected project duration. The numbers on the arrows represent expected activity times. Use Excel.
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