Cycle-service level as a measure of customer service

Assignment Help Operation Management

Reference no: EM132108299

1. Which one of the following descriptions best defines the cycle-service level as a measure of customer service?

a.The preferred proportion of annual demand instantaneously filled from stock.

b. The number of stockouts tolerated per year.

c. The preferred proportion of days in the year when an item is in stock.

d. The desired probability of not running out of stock in any one inventory cycle.

2. Which of the following is not related to quality management?

a. DMAIC.

b. EOQ.

c. DPMO.

d. ISO 9000.

4. Which of the following statements is most appropriate?

a. When we monitor a process which has already attained six-sigma quality, we must use z=6 for constructing all statistical process (SPC) charts such as p-charts.

b. When using SPC charts, type I error refers to the chance that our out-of-control conclusion is actually wrong.

c. We always need to minimize type I error such that it equals zero.

d. None of the above.

Provide an explanation on why the correct answer is the correct answer

Reference no: EM132108299

Questions Cloud

Companies have entered into contract for the sale of goods : Two merchant companies have entered into a contract for the sale of goods but have had no prior dealings that would establish a course of conduct between them.

System consists of three identical components : A system consists of three identical components. In order for the system to perform as intended, all of the components must perform.

Boost the efficiency and effectiveness of any business : Internet is believed to boost the efficiency and effectiveness of any business.

Major tools in marketing communication mix to hospitality : Apply the five major tools in the marketing communication mix to a hospitality or travel company by showing how a company can use all these tools.

Cycle-service level as a measure of customer service : Which one of the following descriptions best defines the cycle-service level as a measure of customer service?

Compared to compensation of entry-level employees : Much attention has been paid to CEO pay compared to compensation of entry-level employees.

Simply add the desired profit amount to total variable costs : To calculate the amount of revenue and units needed to earn a specific profit, simply add the desired profit amount to the total variable costs.

Determine why the employees are leaving : In your capacity as Director of Human Resources, what steps would you take to determine why the employees are leaving?

Who are internally or externally motivated to work : Is it better for organizations to have employees who are internally or externally motivated to work?

User Account

All Pages