Customer relationship management technology

Assignment Help Operation Management

Reference no: EM131472105

On the basis of the key elements of the CRM (customer relationship management) technology, select possible contact point failures were you would create improvements in the form of new or improved services. Why do you consider these to be contact point failures?

For the contact point failures, identify and analyze at least two areas for the improvement or creation of new services.

Why do you suggest these areas for the improvement or creation of services? How will customers benefit by improving these areas or creating new services?

In addition, write a statement positioning the brand around the new or improved services.

Reference no: EM131472105

Questions Cloud

List all customers with more than one car make rented : List all customers with more than one car make rented. What should the recovery procedure perform to make sure the transaction completes as desired?

Weighting the risks : Weighting the Risks and discuss what lessons contained in the article are important and useful to you as a project manager.

Was this acceptance valid or not : Park used her digital recorder to record an offer she wished to make to Reape by mail. Her secretary typed the offer and placed it on Park's desk for Park.

Maintaining competitive advantage at global level : utilised as a vehicle in supporting SMEs maintaining competitive advantage at global level.

Customer relationship management technology : On the basis of the key elements of the CRM (customer relationship management) technology,

Experiences and expectation do you bring to study of ethics : What experiences and expectation do you bring to the study of ethics? What events in your life were occasions for ethical learning? what did you learn?

In a negligence or malpractice case all of the elements : In a negligence or malpractice case all of the following elements must be present in order to shift the burden of proof onto the defendent except

What are the reasons women give to stop breast feeding : SNPG917 Evidence into Practice Assessment Task. Topic: Breastfeeding cessation. The question is: "what are the reasons women give to stop breast feeding?")

Do these customers have a legal right to the merchandise : Redfern, who recently opened a retail lighting fixture business, advertised on a local television station and in a local newspaper, quoting grand opening sale.

User Account

All Pages