CRM process cycle with its corresponding description

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Match the elements of the CRM process cycle with its corresponding description. Drag and drop application. Knowledge Discovery Knowledge Discovery drop zone empty. Marketing Planning Marketing Planning drop zone empty. Customer Interaction Customer Interaction drop zone empty. Analysis and Refinement Analysis and Refinement drop zone empty. Information enables the capability to develop marketing and customer strategies and programs. Where organizational learning occurs based on customer response to the implemented strategies and programs. The actual implementation of the customer strategies and programs. The process of analyzing the customer information acquired through various customer touchpoints.

Reference no: EM133839379

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