Critical thinking planning template

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Reference no: EM133735176

Task - Project: Establish, lead, and develop a critical thinking process in the BizOps workplace Part 1, Step 2 Critical Thinking Planning template Critical Thinking Plan Critical thinking techniques How the techniques could be applied The first one is given for you: Analysis

• Analyse phone sales roster

• Analyse customer feedback

• Analyse call patterns

• Analyse stock ordering process Research (Understand the link between ideas benchmarck, discover independent thoughts)

• Research what were the promotional products ordered

• Research what were the delivery delay times

• Research for possible courier service suppliers available

• Research what were the additional tasks required for staff members Questioning (Clarify Points, gain grater understanding)

• Questioning about the campaign details that operations manager was not informed.

• Questioning what were the complaints of customer dissatisfaction.

• Questioning if the frame times we're giving to customers is logic according to the normal capacity

• Questioning what's tasks are being done by sales staff and to operational staff.

Reference no: EM133735176

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