the organization’s physical facilities, equipment, and appearance of staff Empathy: the degree of caring, individualized attention that the organization’s staff provide to its customers Responsiveness: the willingness of staff to help customers and provide prompt service In 2-4 paragraphs, review a recent service experience of your choice using the SERVQUAL model as a framework. Each of the five dimensions should be addressed. Start your service review with a brief summary of the service experience you are examining.

Read Chapter 9 Read Keys to Delivering Good Service a link of the chapter is uploaded in case its needed. Activity Directions: In this activity, you will be creating a service review of a recent industry service/experience/product you have engaged with. As mentioned in Chapter 9, under the SERVQUAL model, the five dimensions (RATER) of service are: Reliability: where the quality and level of service is consistent Assurance: knowledge and courtesy of staff and their ability to convey trust and confidence Tangibles:

the instructions below.it supposed to be addressed as most recent experienced by using the five dimensions services below. but it must be used in a recent experienced. this I a hospitality travel and tourism's class. For this activity, you will be critically reflecting on how service has impacted your perceptions of experience/satisfaction with an industry product using the SERVQUAL model.

I need a good writer for this service reflection paper and a post graduate level to write this and know about hospitality and tourism because that's what this class is about and follow the instructions and stay on topic please.