Create a survey instrument to gather information

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Reference no: EM133895589

Problem

You are the manager of the HIM department in a large physician clinic. The practice includes 35 primary care and specialty physicians and 9 nurse practitioners plus numerous medical office assistants and clerical staff. You want to measure how well the HIM department is meeting the needs of physicians and employees at the clinic. To do this, you want to develop a survey instrument that gathers answers to the following questions: Is the HIM department responding promptly to requests for information? Get the instant assignment help. If not, what types of requests are HIM employees slow to respond to? Are HIM department employees courteous in their interactions with physicians and people who work in the clinic? If not, what opportunities for improvement exist? You know that people are busy and won't complete a long survey. Therefore, you'll want to gather as much information as possible using a short (one page or less) survey instrument. Create a survey instrument to gather information for this performance measurement project.

Reference no: EM133895589

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