Create a box-and-whisker plot

Reference no: EM1317698

Construct a box-and-whisker plot and conclude whether data are skewed

One of the main measures of the quality of service provided by any organization is the speed with that responds to customer complaints. A large family-held department store selling furniture and flooring, including carpet, had undergone a chief expansion in the past several years. In particular, the flooring department had expanded from 2 installation crews to an installation supervisor, measures, and 15 installation crews. A sample of 50 complaints concerning carpet installation was selected throughout recent year. The data in the file furniture.xls represent the number of days between the receipt of a complaint and the resolution of the complaint:

54	5	35	137	31	27	152	2	123	81	74	27
11	19	126	110	110	29	61	35	94	31	26	5
12	4	165	32	29	28	29	26	25	1	14	13
13	10	5	27	4	52	30	22	36	26	20	23
33	68

Create a box-and-whisker plot. Are the data skewed? If so, how?

Reference no: EM1317698

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