Counter observes-average amount of passenger spends

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Reference no: EM13844988

The supervisor at the American airline check-in counter observes the following process characteristics: the average amount of a passenger spends on check-in is 25 minutes from start to end; there is, on average, one customer exiting the check-in counter every 40 seconds.

1. On average how many people are in the queue or are being helped by an agent for check-in at any given time?

Reference no: EM13844988

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