Corporate use of social media and other crm strategies

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1. This discussion question asks you to reflect upon your own personal experiences and observations about corporate use of social media and other CRM strategies. Develop a 200 word posting that describes some of your potential concerns about corporate activity in this area. Are there corporate practices that you believe may cross an ethical boundary?

2. How does Total Cost of Ownership concepts strategically influence the financial performances of the Income and Cash Flow Statements

3. Contrast Ravio Mobile with YouCastr, the company featured in this chapter’s “what went wrong” feature. Why do you think Rabio Mobile survived and is now thriving while YouCastr failed?

4. What are some types of analytics that are supported by the customer database?

Reference no: EM132293301

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