Reference no: EM133921696

Question

1. You are the Operating Room Supervisor. A slightly built African American male nurse, Robert, asks to meet with you about a neurosurgeon who had recently emigrated from Russia. Robert complains, "Dr. Ivanovich keeps asking me why I became a nurse. He asks very personal questions about my sexual orientation and wants to know if I'm 'queer.' I consider this a hostile work environment and refuse to scrub for his surgical cases any more." How would you handle this situation?

2. You are the supervisor of the emergency department at a large academic health science center. After receiving a report on a critically ill victim of a motor vehicle accident, Dr. Juan ValdezRodriguez, the physician on call, asks for the patient's name. You hear the nurse, who admitted the patient, reply, "I don't know. Martinez, Hernandez, something like that. You'll recognize him when you see him-just another drunk Mexican who ran his pickup truck into a tree." Upon entering the examination room, the physician immediately recognizes the victim as his cousin. What do you say to Dr. ValdezRodriguez? What do you say to the nurse?

3. As a staff nurse on a medical-surgical unit, you enter into a conversation with a Chinese American food service worker. Ms. Chin remarks that for the past 4 days, your nurse manager has asked her to be the interpreter for an elderly Chinese man for whom she delivers food. "I don't want to offend the nurse manager who asked me to interpret, but it is not right for a younger woman to speak for an older man about his bowel movements. It is not our custom. Besides, my supervisor scolded me for being so slow to do my work. She thinks I have become lazy. Would you talk to the nurse manager for me?" What would you say to Ms. Chin? Would you become part of the triangle of communication and speak with the nurse manager on behalf of Ms. Chin? Why or why not?