Controlling absenteeism, What additional information should

Controlling absenteeism

Assignment Help Operation Management

Reference no: EM132086850

Read case study "Controlling Absenteeism". In a 2-3 page paper answer the following questions:

Controlling Absenteeism

Anna McIntyre had been named head nurse of the university hospital pediatrics department the previous day. She would officially begin her new job in one week, when Carla Smith, the present head nurse, would move to a new department. Anna reflected on the conversation she had with Gail Sutherland, director of nursing, when Gail offered her the position. “Anna,” Gail said, “you’ll be taking over a department that has 8 percent absenteeism compared to 2 percent for other nursing units in the hospital. This has always been a problem and Carla never could handle it—that’s a major reason she was transferred. I want you to make it your number 1 priority.” Anna reflected on Carla’s performance as head nurse. Carla was a skilled, competent nurse, but since being promoted to head nurse in pediatrics, she had been too soft. Many nurses took advantage of her good nature—Carla found it impossible to discipline—and the situation in pediatrics began to deteriorate. Anna knew from her own experience absenteeism was high in the department. This was especially true of weekend work. Carla never took action, even when it was obvious that personnel were making petty excuses.

1. What additional information should Anna attempt to obtain regarding the absenteeism problem?

2. Advise Anna on the steps she should take to control absenteeism.

3. What types of standards should she use?

4. What strategic control points should she establish?

Reference no: EM132086850

Questions Cloud

Explain how technology has impacted your job : CPCCCM1012A - Work effectively and sustainably in the construction industry - Explain how technology has impacted your job describe specific roles

How are decisions made in your organization : To effectively implement any change within a healthcare organization, a thorough analysis of the organization is an essential first step.

What is the difference between libel and slander : Summarize: What is the difference between affirmative action and equal employment opportunity? What is the difference between libel and slander?

How to forecast the short- and long-term effects : Write a 4- to 6-page paper on why is it important to understand how the U.S. health care system is evolving and how to forecast the short- and long-term effects

Controlling absenteeism : What additional information should Anna attempt to obtain regarding absenteeism problem? What strategic control points should she establish?

Determine the amount that he will get in account : If the man goes to withdraw the money after four years, determine the amount that he will get in his account?

Who is impacted most by the problem or issue of concern : Identify a quality / patient safety / clinical governance problem or issue of concern in your health organisation or clinical practice that aligns.

What is the amount she will get in her account : If the man goes to withdraw the money after two years, what is the amount she will get in her account?

What are the high level requirements for the system : what is the system, is it new, upgrade, or replacement,and what are the high level requirements for the system?

User Account

All Pages