Reference no: EM1314591

The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) requires an accounting of significant medication errors. Data collected over the last 25 months, shown in the Table, indicates the number of orders filled and the number of significant medication errors. Each order is classified as either having or not having any significant medication errors.

a. Construct an appropriate control chart and comment on the process.

b. If the process is not in control, assuming special causes and appropriate remedial actions, revise the center line and control limits.

c. What is your level of expectation from this process?

d. What would you do if the goal is to reduce the proportion of significant medication errors to 1%? Is this currently achievable?   Explain why or why not.

Data on Significant Medication Errors

Sample	Orders Filled	Significant Errors	Sample	Orders Filled	Significant Errors
1	80	3	14	90	4
2	120	6	15	160	5
3	60	4	16	230	3
4	150	5	17	200	12
5	140	8	18	150	8
6	150	10	19	210	6
7	160	7	20	190	4
8	90	6	21	160	9
9	100	5	22	100	8
10	160	12	23	100	12
11	110	8	24	90	7
12	100	5	25	160	10
13	200	14