Consumer questions regarding products

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Reference no: EM133636028

Question

An employee is unsure how to answer consumer questions regarding products that your company sells. You provide an explanation, but you are not convinced the employee fully comprehends what you have told them. You are concerned they will give the consumers inaccurate information regarding your products. What test(s) could you provide to put your worries at ease?

Reference no: EM133636028

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