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Constructing effective ethics code

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Reference no: EM132210251

1. Which of the following should be done for constructing an effective ethics code?

A. Keep it complex, formal, and rigid so that employees realize how serious it is

B. Make it as catchy and clever as possible

C. Involve only the legal department and top executives in writing the statement

D. Let the employees construct the ethics code according to their ideologies

E. Focus on real-life situations that employees can relate to

2. Which of the following is a characteristic of organizations that are highly committed to customer service?

They discourage employee empowerment.

They readily accept status quo.

They benchmark the successful practices of competitors.

They restrict communication between frontline employees and all levels of management.

3. Which of the following best describes the principal or direct competitors to Lands' End, the catalog and online clothing retailer?

other Internet retailers that sell primarily clothing

all Internet retailers

other retailers that began selling with catalogs

all other lifestyle brands

other clothing retailers, both online and store-only

Reference no: EM132210251

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