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The manager of the Safeway store (close to Santa Clara University) is considering improving the customer service level by reducing customers’ average waiting time for checkout. Based on the past year’s data, he knows that customers try to check out every 2 minutes, on average, and the standard deviation of the interarrival time is also 2 minutes. It takes on average 3 minutes to finish the checkout process. The standard deviation of the processing times is 3 minutes. The manager’s goal is to make sure the customers’ average waiting time is less than 0.5 minute. How many checkout cashiers should the manager use?
Critically discusses the process of operations management and how it is done within their organization, using the terms just defined.
Contemplate your decision process and find out more about someone else's. First, think about your own purchasing decision process: Picture yourself sitting in a chair with a cup of coffee (or tea, or whatever you fancy). You are feeling smug and happ..
Seven-Eleven manages its own distribution function. In contrast, some convenience stores are replenished by the third party distributors. What are the pros and cons to having a third party distributor replenish convenience stores?
A firm that chooses to compete based on delivery speed and variety would most likely have:
Some tasks and the order in which they must be performed according to their assembly requirements are shown in the following table. These are to be combined into workstations to create an assembly line.
Which of the following are unfair labor practices by the employer?
A project to develop a county park has an actual cost in month 12 of $140,000, a planned cost of $190,000, and a value completed of $180,000. Determine the schedule variance, cost variance, SPI, CPI, and CSI for the project.
Describe an instance where you complained about poor service. Was your complaint acted upon by the service-providing firm? If so, what did they do right and perhaps what did they do wrong? If they failed to act, tell how they could have changed your ..
The GAS can provide researched reports about location such as population and income demographics ? A factor rating method allows a wide variety of factors for consideration? An economic comparison of location alterative is called a location – cost an..
Read the information below then discuss the decision of the Supreme Court and its relation to Title VII of the Civil Rights Act of 1964 in 200 words
Todd’s Organic Soap Company makes four kinds of organic liquid soap- “regular”, “lavender”, “citrus” and “tea tree”. Demand for the four scents is 140, 110, 75 and 50 kgs per hour respectively. Todd’s production process can produce any soap at the ra..
Comment on the validity of this model. Should any other variables be included? Which ones? Why?
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