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Almost inevitably, conflict interaction gains a momentum or life of its own. It tends toward repetitive cycles. This tendency is present in all types of human interaction. Any message is based on some, perhaps only barely conscious, assumption about how it will be received. Each assumption or prediction about the reaction is based on an estimate, as best guess, about the other person or social unit as a whole. The choice of message anticipates and reflects the response it seeks, and thus promotes the reaction included in its construction. A predictable sequence of act-response-counter response gets established quickly in conflict interaction because each message in the sequence helps to elicit the response it receives. This tendency toward self-perpetuation is encouraged and reinforced by its own utility. People in conflict find it useful to "know what to expect." Any basis of predictability is more assuring than not knowing what the group will do next. One can prepare counter-responses and strategies during a conflict if one can predict reactions to one’s own statements. For this reason, people are often willing to make assumptions about the way others will act before any move is made. They therefore run the risk of eliciting the response they assume will occur. Anticipating that someone will react with a certain style, like a touch battler, can encourage a battling response. It becomes the appropriate response, given the previous comment. Because all parties can find this predictability useful in preparing their own responses, the cycle feeds on itself. In some cases, a cycle may be helpful: Cycles can be productive if they include a periodic check for possibly inflexibility or they lead to success on "easy" issues, which then carries over to more difficult disputes. In many other cases, however, the cycles become the basis for inflexibility and lead to uncontrolled destructive interaction. Do you agree? Your thoughts?
A friend recently approached you with a new business idea he/she wants to open. Develop a target market for this project. Make sure to address at least three market segmentation variables that would be important to consider and how you arrived at the..
A management professor once said which for successful management, studying present was most important, studying past was next, and also studying future was least important. Do you agree.
The American car battery industry boasts that its recycling rate now exceeds 95%, the highest rate for any commodity. However, with changes brought about by specialization and globalization, parts of the recycling system are moving offshore. T..
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A term hands-on transactional management (HOT).My first thought was micro-management. Bruce Tulgan Tulgan (2004) identified the following traits of a HOT manager (pp. 120-122):
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demand for an item is constant at 1000 units a year. unit cost is pound50 reorder cost is pound100 holding cost is 25
Bender Guitar Corporation, a manufacturer of custom electric guitars, is contemplating a $1,000,000 investment in a new production facility.
Effective communication requires an exchange of information between sender receiver. This exchange is facilitated by these basic elements.
Calculate the percentage return on the security in one year is $1000, $1500,$2000, or $2500. (note: this is the total amount returned to the investor, so you may just calculate the total return and not worry about how this is split up between curr..
Explain how long would you expect it to take to get a cup of coffee. Illustrate what is the probability that 3 or more people are in the cafeteria.
A survey to determine brand preference involving two brands. X and Y use 5 samples of 51 persons each. If a majority fo the samples (3 or more) chooses one brand, that brand is determined the winner. Can we determine which of the two brands the winne..
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