Conflict handling styles represents different combinations

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Reference no: EM132174586

1. The model of interpersonal conflict handling styles represents different combinations of:

A. assertiveness and competitiveness

B. assertiveness and unassertiveness

C. assertiveness and cooperativeness

D. cooperativeness and competitiveness

2. According to the narrated power point presentation on leading positive change, which of the following are tools that managers can use to develop their organization’s culture?

A. symbols, stories, and heroic figures.

B. role playing, coaching, and framebreaking

C. feedback giving, sensemaking, and bridge-building.

D. a and b only

E. a, b, and c

3. The problem is likely to be resolved. Also, all parties involved are committed to the solution and satisfied that they have been treated fairly. You probably utilized which conflict approach?

A. Forcing

B. Avoiding

C. Compromising

D. Accommodating

E. Collaborating

4. According to the narrated power point presentation on leading positive change, which of the following is (are) true of organizational culture?

A. The stronger the culture, the higher the organizational performance.

B. The stronger the culture, the more satisfied the members tend to be.

C. To be effective, organizational culture change must be a “top-down” (i.e. manager-led) process

D. b and c only

E. a, b, and c.

5. According to the narrated power point presentation on decision making, the concept of "satisficing" refers to:

A. engaging in a limited search for alternative solutions

B. selecting the first solution that adequately solves the problem

C. having inadequate control of forces influences the outcomes of decisions

D. having inadequate information available to make a decision

Reference no: EM132174586

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