Reference no: EM132161358

Use the information given below to answer the questions that follow.

Scenario A: As a consultant to a local manufacturing facility, you are conducting a leadership training seminar. You encounter several managers who believe that they can describe the key to their success: Katie says that she is successful because when she tells her employees to do something, they do it because she's the boss. Lily explains that she can get her employees to do what she wants because they like her, and they want their manager to appreciate them. Marc feels that his employees are cooperative because they realize that he knows more about their jobs than anybody else in the organization. Emma says that if employees fail to be productive, she takes away their leave privileges, and that corrects the problem. 

In the context of Scenario A, Emma utilizes ________ power to get work done.

a. coercive

b. expert

c. legitimate

d. reward

e. referent