Reference no: EM131333978

Assessment Part A: Propose the WHS management system

Performance objective
The candidate will demonstrate the skills and knowledge required to consult on and analyse workplace needs to:
? propose an appropriate WHS management system
? develop WHS policy
? build management commitment to the proposed WHS management system (WHSMS).

Specifications
You must:
? participate in presentation and consultation session (role-play) with board of directors and CEO
? submit a written outline of WHSMS core elements (revised if needed) including responses to:
? Store Manager, Amanda Kaisig
? worker representative, Pat Lee
? submit a draft WHS policy (revised if needed).

Assessor will be looking for:
? analytical skills to analyse relevant workplace information and data
? communication skills to conduct effective formal and informal meetings and communicate effectively with personnel at all levels of the organisation
? consultation, facilitation and negotiation skills to gather input and build support for plans
? information technology skills to conduct research, create documentation and present information
? organisational skills to manage own tasks within a timeframe
? knowledge of standards relating to WHSMS
? knowledge of relevant commonwealth and state or territory WHS Acts, Regulations, codes of practice, standards, guidance material and other relevant publications
? knowledge of requirements for record-keeping that address WHS, privacy and other relevant legislation
? knowledge of WHS management systems
? knowledge of WHSMS certification and auditing standards, processes and requirements.

Adjustment for distance-based learners
Management role-play can be varied to take place by videoconference (using videoconference software such as Skype).

Advanced Diploma of Management
A Develop, implement and maintain WHS management systems

Assessment description
Using the scenario information supplied, you will conduct an initial review of the workplace.

You will then participate in a management meeting (a role-play), in which you will propose the design of an appropriate WHSMS and consult with management. During the meeting, you will present a draft WHS policy for consultation.

Procedure
1. Review the simulated workplace information for Pitstop Pty Ltd (below).
2. Conduct an initial review of the simulated workplace, including core elements of the system:
? organisational requirements for WHS management
? responsibilities and accountabilities for WHS
? WHS risk management and procedures
? documentation and record-keeping requirements for monitoring and review and demonstration of compliance
? employee capability and need for training.

Note: some relevant information may be gathered from the simulated workplace information provided below; some information may be gathered through the process of consultation.

3. Review the summaries of consultation meetings with organisational stakeholders to gain input into proposed WHSMS (you will need to address the stakeholder concerns in your WHSMS).

4. Conduct any research necessary to support your proposal for the design of a WHSMS, for example on:
? Victorian WHS legal framework
? NSW or Qld WHS Act, to support your proposal for the design of a WHSMS.
? relevant standards for WHS management systems, risk management and recordkeeping.

5. Develop a draft WHS policy for Pitstop Pty Ltd.

6. Develop a written outline of core elements of your proposed WHS management system and your response to issues raised by Amanda Kaisig and Pat Lee:
? Store Manager of flagship store, Amanda Kaisig needs to be reassured that the new system will deal systematically with all health and safety problems, that the board of directors is fully committed and will provide the required resources.
? Worker representative from former ISS stores, Pat Lee is willing to communicate the importance and benefits of the new WHSMS to workers, but only if convinced of the benefits to workers and that management has given its full commitment any new WHSMS.

7. Arrange a time with your assessor to complete management role-play in which you propose design of your WHS management system and WHS policy to the board of directors and CEO during a meeting.

Advanced Diploma of Management
A Develop, implement and maintain WHS management systems

8. In a 10-15 minute role-play presentation and consultation session, propose the design of an appropriate WHS management system and WHS draft policy to the board of directors and CEO. Ensure you lead the meeting and discuss:
? core elements of system and proposed changes or additions
? relevant standards
? relevant legislative requirements for WHS management, including those related to record-keeping
? WHS policy requirements
? how policy will be communicated to employees
? how design of WHS management system and WHS policy meet internal and external requirements
? possible certification option and process of certification.

Note that, during the presentation and consultation session, you will need to:
? answer questions
? ask for feedback and input into the system
? work to build support and ask for management commitment to policy and WHSMS.

9. Incorporate necessary changes into your WHS policy draft and design of WHSMS based on consultation.

10. Submit all documents to your assessor as per the specifications below. Ensure you keep a copy of all work submitted for your records.

Advanced Diploma of Management
A Develop, implement and maintain WHS management systems

Assessment Part B
Performance objective
The candidate will demonstrate the skills and knowledge required to plan and to implement a WHS management system.

Specifications
You must:
? participate in two consultation role-plays:
? meeting with the board of directors and senior management
? meeting with the Wollongong manager and HSR
? submit an outline of plan containing outcomes of consultation
? submit an draft risk assessment and control procedure
? submit draft and final implementation/action plans for the Wollongong store

Your assessor will be looking for:
? analytical skills to:
? analyse relevant workplace information and data
? contribute to the assessment of resources needed to manage risk and where appropriate access these resources
? communication skills to conduct effective formal and informal meetings and communicate effectively with personnel at all levels of the organisation
? consultation, facilitation and negotiation skills to develop and implement plans
? information technology skills to conduct research, create documentation and present information
? numeracy skills to estimate costs of WHSMS
? organisational skills to manage own tasks within a timeframe
? project management skills to develop plans to achieve change
? knowledge of barriers to WHSMS implementation and strategies to remove them
? knowledge of standards relating to WHSMS
? knowledge of relevant commonwealth and state or territory WHS Acts, Regulations, codes of practice, standards, guidance material and other relevant publications
? knowledge of the nature of information and data that provide valid and reliable measures of WHS performance and WHSMS, including positive performance indicators
? knowledge of WHS management systems.

Adjustment for distance-based learners
Role-plays can be varied to take place by videoconference (using videoconference software such as Skype).

Assessment description
Using the scenario information supplied, and the WHS policy and management system design

you developed for Assessment Task 1, you will carry out a number of planning and implementation activities and role-play consultation with stakeholders. To complete the Assessment Task requirements, you will develop and submit a portfolio of planning and implementation documentation for a pilot program at the Pitstop Pty Ltd Wollongong service station.

Advanced Diploma of Management
A Develop, implement and maintain WHS management systems

Procedure
1. Review the simulated workplace information for Pitstop Pty Ltd provided in this task.
Review the WHSMS design and WHS policy you proposed in Assessment 1. Prepare to plan and implement elements of the WHSMS in consultation with relevant individuals and parties.

2. Arrange with your assessor to meet with the board of directors and senior management (in a role-play) to discuss the requirements of the WHS plan: identification and control of hazards, compliance, performance monitoring, and implementation of system.

3. Lead the role-play meeting with board of directors and senior management to:
? outline requirements of WHS planning; refer to appropriate standards
? discuss and consult on procedures to manage WHS risk
? discuss and consult on compliance and standards to adhere to
? discuss and consult on WHS targets and performance measures
? describe key elements of implementation to be piloted at Wollongong store.

Note: Ensure you anticipate possible issues and objections and use communication skills to build consensus and support for system.

4. Develop an outline of plan containing outcomes of consultation.

5. Develop a draft risk assessment and control procedure.

6. Develop a draft implementation/action plan for the Wollongong store. Include:
? specific activities for:
- initial launch of WHSMS including development of policies and procedures (safety procedures, record-keeping procedures, etc.)
- ongoing activities
- training: consider current activities undertaken by staff, required activities under your plan, and capabilities of current employees
- communication and consultation
- monitoring and reporting, such as regular safety audits
? responsibilities and accountabilities
? timelines
? targets
? resources and estimated costs, for example training costs
? highlighted areas of integration with other management systems.

7. Arrange with your assessor to meet with the Wollongong manager to discuss implementation.

8. Lead role-play meeting with Wollongong manager and HSR to:
? outline requirements of implementation; refer to appropriate standards
? discuss and consult on procedures and processes to manage WHS risk
? discuss and consult on key features of implementation included in plan

Note: Ensure you anticipate possible issues and objections and use communication skills to build consensus and support for system.

9. Make adjustments to implementation plan after consultation with Wollongong manager.

10. Submit all portfolio documents to your assessor as per the specifications below. Ensure you keep a copy of all work submitted for your records.

Advanced Diploma of Management
A Develop, implement and maintain WHS management systems

Assessment Part C
Performance objective
The candidate will demonstrate the skills and knowledge required to measure, evaluate, review and improve WHS performance.

Specifications
You must:
? participate in two consultation role-plays:
? meeting with the store managers on monitoring and reporting
? meeting with the board of directors and senior management to review performance of WHSMS and make recommendations
? submit amended targets and KPIs, procedures for performance management, audit and reporting as a result of consultation
? submit a written report containing recommendations for improvement of the WHS management system.

Your assessor will be looking for:
? analytical skills to identify areas for WHS improvement
? communication skills to:
? conduct effective formal and informal meetings and communicate effectively with personnel at all levels of the organisation
? prepare reports for a range of target groups, including health and safety committees, health and safety representatives, managers, supervisors, and persons conducting businesses or undertakings (PCBUs) or their officers
? consultation, facilitation and negotiation skills to implement and monitor designated actions
? information technology skills to conduct research into WHSMS systems, create documentation and present information
? numeracy skills to analyse workplace information and data
? organisational skills to manage own tasks within a timeframe
? knowledge of barriers to WHSMS implementation and strategies to remove them
? knowledge of documents relating to WHSMS standards
? knowledge of the nature of information and data that provide valid and reliable measures of WHS performance and WHSMS, including positive performance indicators
? knowledge of relevant commonwealth and state or territory WHS Acts, Regulations, codes of practice, standards, guidance material and other relevant publications
? knowledge of WHS management systems.

Adjustment for distance-based learners
Role-plays can be varied to take place by videoconference (using videoconference software such as Skype).

Advanced Diploma of Management
A Develop, implement and maintain WHS management systems

Assessment description
Using the scenario information supplied in this task, and planning materials developed in Assessment Tasks 1 and 2, you will undertake a number of monitoring and evaluation tasks.

Consult with managers to gain input into and support implementation of monitoring and evaluation activities to measure WHS performance against organisational outcomes and individual performance. You will then analyse and evaluate WHS performance data, present a draft report to senior management and provide a final written report containing results of analysis and recommendations for improvement of the WHSMS.

Procedure
1. Review the simulated workplace information for Pitstop Pty Ltd. Review planning materials you developed for Assessment Tasks 1 and 2.

2. Arrange with your assessor to consult with managers (in role-play) on implementation of performance monitoring and audit procedures. Prepare to discuss:
? The measurement and evaluation requirements of the WHS plan.
? Setting targets and KPIs for managers and employees in accordance with organisational objectives for the WHS. Consider outcome and management KPIs.
? Audit and reporting process for managers. Consider schedule for audits, content of audits, tools such as checklists which may help implementation.

Note: if you have not already developed or considered performance measures, performance management, and reporting and audit procedures, you will need to prepare or source draft procedures as the basis of consultation with managers.

3. Consult with managers on implementation of performance monitoring and audit procedures. Remember to seek input, defend your processes when necessary or appropriate, and explain the most practical ways possible for managers to implement the procedures you have developed. Stress the benefits to the organisation and benefits to managers where appropriate.

4. Following consultation, amend targets and KPIs, performance management, audit and reporting procedures based on the information you have gathered through consultation.

5. Using data provided, analyse information and data for the 6 month period postimplementation.

You need to:
? Consider the relationship between the data and the WHSMS targets and performance indicators. What are the gaps?
? Consider possible causal relationships between data and aspects of the WHSMS implementation.
? Consider possible improvements to address root causes of performance issues.
? Consider existing procedures and ways to improve them.
? Develop draft recommendations for improving the WHSMS.

6. Arrange with your assessor to consult with the board of directors and senior management (in role-play) to present WHS performance data and recommendations.

7. Present data and recommendations. Begin your presentation with an explanation of the review process. Stress the importance of the process for continuous improvement of health and safety outcomes. Refer to appropriate standards.

Advanced Diploma of Management
A Develop, implement and maintain WHS management systems

8. Based on your analysis and consultation with the board of directors and senior management, prepare a report containing:
? Executive summary (briefly summarise report).
? Body (analyse data from scenario; discuss possible causes; explore possible solutions; explain your reasoning and support with evidence).
? Conclusions (make conclusions based on analysis; determine root causes of performance issues).
? Recommendations (At least 4 recommendations to improve performance based on analysis). Refer to standards and legal compliance where relevant to support recommendations.

Attachment:- Case-A-Dev-imp-maintain-WHS-mgt-sys-.rar