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Owners of a local restaurant are concerned about their ability to provide quality service as they continue to grow and attract more customers. They have collected data from Friday and Saturday nights, their busiest times of the week. During these time periods about 71 customers arrive per hour for service. Given number of tables and chairs, and the typical time it takes to serve a customer, they the owners estimate they can serve on average about 138 customers per hour. Owners of the restaurant anticipates that, in one year their demand will double as long as they can provide good service to their customers. How much will they have to increase their service capacity to in order to stay out of the critical zone? (Roundup your answer to the next whole number.)
Mr. XYZ owns a company and currently uses an outdated computer program that tracks the dispatch of trucks, does inventory, provides invoicing and fulfills other information management needs. The software is not web based and hence now requires to be ..
Illustrate what information could AutoNation collect from its Web site that would help it find out which makes also models of cars are of most interest to potential buyers.
Egress management believes that a normal distribution is a reasonable model for the unknown demand in the coming year. What mean and standard deviation should Egress use for the demand distribution
One way that property managers meet the goals of ECOA is by disqualifying tenant applicants on the basis of receiving welfare payments. not evaluating certain tenant applicants through the use of credit reports. establishing that certain buildings do..
senior leaders must understand how to motivate employees in a variety of ways. research major motivational theories and
In your opinion, has the introduction of email and other information technologies increased or decreased the amount of information flowing through the corporate grapevine? Explain your answer.
For an organization that you are familiar with, provide an example of each of the four categories of purchases shown in Figure 10-3. What sourcing strategy would you use for each? Why?
Describe the major components of the vulnerability model. What are factors that support utilization of such a model?
How can service gap analysis be used to define competitive advantage and drive the process design for the organization? Give some examples of how service gap analysis and service process design have been used.
A big problem in T&D is that we often skip the needs assessment phase and jump right into training. Why do we do this, and what problems can this cause?
Scenario Analysis: Decison Tree Analysis, TreePlan & Bayes Rule
Explain four of the various ways groups can make decisions. For each of your chosen methods, explain its advantages and disadvantages.
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