Concepts of defining quality and quality strategy

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Using NASA’s Space Shuttle Challenger’s explosion, examine other (quality) failures that have been attributed to leadership. Detail the background of the issue, then explain what went wrong. Finally, what do you think might have been some underlying reasons for the (quality) failure? Link your answer to the concepts of defining quality, quality strategy, and the Kano model. Subject: Quality Management

Reference no: EM13962606

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